EV Rider, LLC — Warranty
THREE-YEAR LIMITED WARRANTY
Three years on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
From one (1) year from the date of purchase, if any part or electronic component of the Scooter is
found upon examination to be defective in material and/or workmanship, it will be repaired or
replaced, at EV Rider’s option, without charge. Warranty labor charges are NOT included. The
purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase,
serial number and the date of purchase are always required. For warranty service, please contact the
retail establishment from whom you purchased your EV Rider product.
SHIPPING: All warranty items will be shipped via UPS/Fedex Ground. Expedited shipping will be at
the expense of the purchaser.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not
apply. (The increase in operational noise level usually occurs due to abusive and excessive
strain on the scooter.)
The batteries are warranted by EV Rider for 6 months after the purchase of the Unit.
Warranty service can be performed by EV Rider or by an authorized EV Rider service
facility. Do not return faulty parts to EV Rider without prior consent. All transportation costs
and shipping damage incurred while submitting parts for repair or replacement are the
responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
The Warranty excludes:
• Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs,
upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
• Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or
negligence, improper operation, excessive loading, maintenance, or storage, commercial
use or use other than normal.
• Used other than for the purpose of the purchaser’s mobility.
• Repairs and/or modifications made to any part of the scooter without specific and prior
consent from EV Rider, LLC
• Labor, service calls, shipping, and other charges incurred for repair of the product not
approved by EV Rider.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause.
Any battery faults due to a defect in the original manufacture will normally become obvious within
the first two months of use. Any gradual deterioration in performance after this period is normally
associated with fair wear and tear, misuse or accidental damage and as such is not covered by
the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are
limited to one (1) year from the date of the original purchase and to the extent permitted by law.
Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for
consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the
exclusion of limitation of incidental or consequential damages. So, the above limitation or
exclusion may not apply to you.
